Frequently Asked Questions
How long does it take for my package to arrive?
It normally takes 4-9 days depending on your destination Country and Region.
Can I cancel my order?
Orders can only be canceled before they are processed. Please contact us ASAP if you changed your mind via email: hello@greatdea.com
What is your return policy?
We offer a 60 days money-back guarantee. If you are not satisfied with your purchase, you can return it within 60 days for a refund. Check the policy: https://greatdea.com/refund_returns/
Can I return a product if I am not satisfied?
Yes, you can return it and get fully refund within 60 days after received. Please contact us via email: hello@greatdea.com when you received the product and keep in original packaging.
How can I track my order?
Once your order has dispatched, we'll send you an email with tracking information. You can also track on the page: https://greatdea.com/track-order/
Do you ship internationally?
Yes, we are available to ship to majority countries, as long as you can select the Nations at your check out page.